My CME Points

Terms & Conditions

My CME Points, an innovative platform designed to streamline the process of finding Continuing Medical Education (CME) events and resources tailored to your professional needs and preferences. 

This website is owned and operated by Idea Labz, a company registered in Dubai, United Arab Emirates.

By accessing and using the My CME Points website and its services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must refrain from using our platform.

Our service is committed to assisting medical professionals in their ongoing educational pursuits by providing a personalized, user-friendly experience. Through My CME Points, you can create a profile, set your preferences, and receive notifications about CME events that match your interests. We streamline the process of finding relevant educational opportunities by scanning multiple sources and delivering the most suitable options directly to you.

It is important to note that My CME Points serves as a facilitator in connecting you with third-party CME event organizers and resources. We do not host these events ourselves but provide a gateway to these opportunities. As such, any engagement with third-party sites and organizers is subject to their respective terms and policies.

We encourage you to review these Terms of Service regularly as they govern your use of our website and services. Idea Labz reserves the right to modify these terms at any time. Changes will be effective immediately upon posting, and your continued use of the My CME Points website after any such changes signifies your acceptance of the revised terms.

Should you have any questions or require further information about our services, please feel free to contact us at We are dedicated to providing you with the best possible experience and are here to assist with any inquiries you may have.

User Account and Registration

1. Account Creation

To access and utilize the services offered by My CME Points, users are required to create an account. The account creation process involves providing general information about yourself, which may include but is not limited to, your name, contact details, professional specialization, preferred learning modes, and location preferences for events. This information aids us in customizing our services to better suit your needs and preferences.

2. User Eligibility

There are no age restrictions for creating an account with My CME Points. Users of all ages are welcome to register and use our services. However, we expect that minors will use the platform under the supervision of an adult or guardian. 

3. Account Management

User accounts on My CME Points are managed through a robust and secure custom developed system. This system offers you full control over your account settings and preferences. You can update your information, change your preferences, or deactivate your account at any time through the user dashboard.

4. Account Termination Policy

We understand that your needs may change, and you might need to terminate your account. You can do this easily through the system user interface. Upon account termination, your personal data will be handled in accordance with our privacy policy. Please note that deactivating or deleting your account may result in the loss of access to any content or data associated with it. 

5. Responsibility for Account Activities

As a user, you are responsible for maintaining the confidentiality of your account information, including your password. Any activities that occur under your account are your responsibility. We encourage you to use a strong and unique password and to log out of your account after each session to prevent unauthorized access.

6. Updates to Account Information

It is your responsibility to keep your account information accurate and updated. This ensures that we can provide you with the most relevant content and notifications. You can update your account details at any time through your user dashboard.

Content and Usage

1. Nature of Content

My CME Points is committed to providing high-quality, relevant content to our users. This includes curated notifications and links to Continuing Medical Education (CME) events and resources based on your personalized profile preferences. Our goal is to facilitate your professional development by matching your specified interests, specialization, learning mode, and location preferences with suitable CME opportunities.

2. User-Generated Content

Currently, My CME Points does not support or offer the option for user-generated content. All content is generated and curated by My CME Points, ensuring quality and relevance to your professional development needs.

3. Intended Use of Content

Our service operates as follows:

  •    Profile Creation: You create a profile outlining your professional interests and preferences.
  •    Content Curation: We regularly scan multiple sources for CME events and resources.
  •    Notification: When matches are found, we notify you with these curated selections.
  •    Redirection: Upon selecting an event or resource, you are redirected to the third-party source for detailed information and further action.

This process is designed to efficiently connect you with CME opportunities without the hassle of extensive searching.

4. Restrictions on Content Usage

While we encourage you to use and share the content and resources provided for personal and professional development, there are restrictions to ensure fair use and intellectual property rights compliance:

  •    No Resale: The information and resources obtained from our platform cannot be resold or used for any commercial purposes.
  •    Personal Use: Content is intended for your personal, non-commercial use, aligning with your professional development goals.

5. Content Sharing

You are free to share the content and resources from our platform, provided it is not in violation of the aforementioned restrictions. This includes sharing information about CME events or resources with colleagues or peers who may also benefit from them. However, you are prohibited from using this information for commercial gain or mass distribution.

Payments and Refunds


1. Payment Methods

My CME Points accepts payments online using various credit and debit cards through the Stripe payment gateway. This secure and reliable service ensures a smooth transaction process for our users.

2. Payment Security

We prioritize the security of your financial information. All payment transactions are encrypted and processed through Stripe’s secure system. My CME Points does not store your credit card details on our servers.

3. Confirmation of Payment:

Upon successful completion of your payment, you will receive a confirmation email with the details of your transaction. Please keep this for your records.


1. 14-Day Refund Policy:

We are confident in the value of our services. However, if you are not satisfied, we offer a 14-day no-questions-asked refund policy. This means you can request a full refund within 14 days of your purchase if our service does not meet your expectations.

2. Requesting a Refund:

To request a refund, please send an email to with your order details. Our team will process your refund request promptly, and the amount will be credited back to the original method of payment.

3. Refund Processing Time:

Please note that after we initiate a refund, it may take several business days for the amount to reflect in your account, depending on your bank or credit card issuer.

4. Non-Refundable Period:

After the 14-day period, we do not offer refunds under any circumstances. We encourage our users to review our services within this period to ensure satisfaction.

5. Subscription Renewals:

For users with subscription-based services, please be aware that refunds do not apply to automatic renewals. We recommend keeping track of your subscription renewal dates to avoid unintended charges.

General Terms

1. Changes in Pricing:

My CME Points reserves the right to change the pricing of its services at any time. However, any changes in pricing will not affect your current subscription until the next renewal cycle.


2. Cancellations:

If you wish to cancel your subscription, you may do so at any time through your account settings. Cancellations will prevent future charges but do not trigger a refund for the current billing cycle.

3. Contact Information:

For any queries related to payments or refunds, please contact us at Our support team is dedicated to assisting you with any concerns or questions you may have.

Privacy and Data Usage

1. Collection of Information

User Provided Information: 

When you register on the My CME Points platform, we collect general information about you, including your preferences such as specialization, learning mode, and location for events. 


This information is essential for us to provide personalized service and match you with relevant Continuing Medical Education (CME) events.

Automated Information Collection: 

As you interact with our platform, we may collect certain information automatically, such as your IP address, browser type, and usage details. This information helps us understand how our website is being used and improve our services.

2. Use of Information

The primary use of your information is to scan multiple sources for CME events that match your preferences and notify you of these matches.

We may also use your information to maintain your account, provide customer support, and communicate with you regarding our services.


Your data helps us improve our platform, prevent fraud, and comply with legal obligations.

3. Sharing of Information

We do not share your personal information with third parties for their marketing purposes.

Information may be shared with third-party service providers for analytics or other operational purposes, but only as necessary to provide our services.

In compliance with legal requirements, we may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Protection

We utilize standard authentication systems to secure your personal information against unauthorized access, alteration, disclosure, or destruction.


While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

5. User Rights and Choices

You have the right to access, update, or delete the personal information we hold about you.

You may opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send.

6. Changes to Privacy Policy

We reserve the right to update this Privacy and Data Usage policy at any time. Changes will be effective immediately upon posting on our website.

We will notify registered users of any significant changes via email and provide a link to the updated policy.

7. Contact Us

For any questions or concerns regarding your privacy and data usage, please contact us at

Service Availability

International Accessibility

Our platform is designed to cater to users from various locations around the world. We ensure that our services are compliant with international standards, making them available to a diverse audience irrespective of geographic boundaries. Users from any country can access our services, provided they have internet connectivity and comply with their local regulations regarding internet usage.

Service Downtime and Maintenance

At My CME Points, we strive to provide uninterrupted service to our users. However, like any online platform, we occasionally need to perform maintenance that may temporarily affect service availability. Our approach to handling such downtimes includes:

1. Scheduled Maintenance:

   – We conduct regular maintenance to ensure the smooth functioning of our services.

   – Scheduled maintenance activities are planned during off-peak hours, minimizing impact on our users.

   – Users will be notified in advance of any planned maintenance through our website and via email notifications.

2. Unscheduled Downtime:

   – In the event of unscheduled downtime due to unforeseen circumstances such as technical issues, we will endeavor to restore services as quickly as possible.

   – Updates regarding the status of the service will be communicated through our website and via email.

3. Best Practices:

   – We follow industry best practices in managing and maintaining our online platform.

   – Our team is committed to rapidly addressing any technical issues to minimize service interruptions.

4. User Support:

   – During any period of downtime, our support team remains available to answer queries and provide assistance. Users can reach out to us at for any concerns or questions.

Legal Compliance and Dispute Resolution

1. Governing Law

   The Terms of Service of My CME Points are governed by and construed in accordance with the laws of Dubai, United Arab Emirates. By using our services, users agree that the courts in Dubai will have exclusive jurisdiction over any claim or dispute arising from, or related to, the use of My CME Points.

2. Compliance

   Users of My CME Points are responsible for ensuring that their use of the service complies with all local, national, and international laws. This includes adherence to any regulations pertaining to continuing medical education and professional development.

3. Dispute Resolution Process

   – Initial Contact: In the event of any disputes, concerns, or issues relating to the use of My CME Points, users are encouraged to first contact our support team at Our team will endeavor to resolve any issues promptly and effectively, with a focus on fair and amicable solutions.

   – Escalation: If a satisfactory resolution is not reached through initial contact, users may escalate their concerns. This escalation should detail the nature of the dispute, the desired outcome, and any relevant communication previously exchanged with My CME Points.

   – Resolution: Upon receipt of an escalated dispute, My CME Points will investigate the matter thoroughly. We are committed to resolving disputes fairly and will communicate our decision to the user in a timely manner. Our decision in such matters will be considered final.

4. Modification of Dispute Resolution Process

   My CME Points reserves the right to modify this dispute resolution process at any time. Any changes will be communicated to registered users via email and will be effective immediately upon posting on our website.

5. Contact for Dispute Resolution

   For any dispute resolution matters, please contact us at:

   – Email:

Modification of Terms

Changes to the Terms of Service

My CME Points reserves the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is the responsibility of the user to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Notification to Users

When significant changes are made to the Terms of Service, all registered users will be notified via email. The email will contain a link to the updated terms for easy access and review. We understand the importance of keeping our users informed and ensure that they have the opportunity to understand and consider any changes made.

User Agreement

By continuing to use My CME Points after such changes are made, you express and acknowledge your acceptance of the changes. If you do not agree to the updated terms, you should discontinue the use of the My CME Points services immediately. 

By using the My CME Points website, either as a guest or a registered user, you signify your agreement to these terms. If you do not agree to these terms, please refrain from using our services. We encourage all users to review the terms regularly to stay informed of their rights and responsibilities.

© 2023 My CME Points. All rights reserved. Designed and developed by Idea Labz.